Do your reward mechanisms reinforce the values and behaviours that the organisation aspires to achieve?
It is vitally important that organisations ensure that their reward and recognition processes are 'fit for purpose' and deliver value for money from an organisation's pay bill investment, for the following reasons:
We offer a range of consultancy, diagnostic and development interventions to help organisations make the most of their pay and benefits arrangements.
Create reward arrangements that deliver value for money and are fit for purpose
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Employee satisfaction accounts for 60% - 80% of customer satisfaction, and a 5 unit increase in employee satisfaction equates to 1.3 unit increase in customer satisfaction which...Heskett, Sasser and Schlesinger)